It’s packed with features, easy-to-use, and the most comprehensive new project management tool to hit our shores in a long time. Meet Scoro. We’re thrilled that Scoro is now available in Australia and New Zealand, and that Business Continuum has been announced as the exclusive integration partner for this region.
So, what is Scoro?
This cloud-based software solution is considered to be the Salesforce equivalent in the project management software space. It’s seriously impressive and packed with features, and it’s customisable for any business with project management needs – like creative agencies, design studios and other professional service businesses. Users can get more work done, organise multiple projects, track timesheets, invoices and payments and manage the entire business within a single cloud solution.
Effective immediately, Business Continuum will be introducing Scoro’s broad spectrum of services to Australian and New Zealand businesses that need advanced project management support.
Ben Harrison, in-house Scoro expert
To ensure Business Continuum has advanced in-house knowledge of Scoro and all its features, we recently sent our Client Manager Ben Harrison to Estonia for an intensive two-week immersion course with Scoro’s founders. Ben spent time working with the Estonian founders of Scoro, learning all facets of its impressive features and enjoying the sights of the Estonian capital Tallinn.
“Because I was concentrating on my deep-dive into Scoro as much as possible, I didn’t get much time for sightseeing,” said Ben. “But I did enjoy getting around Tallinn. Estonia is a beautiful country with an ancient history that is visible with the walled city in the centre of Tallinn which I enjoyed exploring. It’s a fascinating contrast of different styles of architecture from significantly different eras.
A great welcome from Scoro.
“The Scoro team was really welcoming. What’s impressive about Scoro is how seriously they take improving their product—they average five major releases a year, all with 20 or more significant updates. They are very open to suggestions on how the features could be improved and they are keen to understand the unique requirements of the Australian market.”
Project management features for complex projects
“Scoro is a modular product, one of its core strengths. It does very specific things and yet it remains very customisable. If some features that are not applicable to certain types of business they can easily be switched off. And, it offers great ways of assigning tasks within teams or offices. Because it provides customisable views, users can create a dashboard showing who’s doing what as part of the project.
“Now that I’ve learned it intricately, I am looking forward to helping Business Continuum clients get the best out of its project management features.”
Attention to detail and speedy responsiveness
“This (the Scoro team) is a young, diverse and enthusiastic team,” says Ben. “It was great to be part of such a positive and enthusiastic organisation. To me, it’s a brand that feels more human and authentic now that I’ve worked closely with them. They’re really dedicated to quality and continual improvement, so if an issue is raised, it’s corrected within hours or days. They move fast. There is no defensiveness. If a user or a partner raises an issue, they take it on board and do their best to fix it rather than pushing back. I’m convinced that’s part of the reason for their phenomenal success and quick uptake around the world.”
A typical day in Scoro’s Tallinn office
“For the fortnight I was there, I would set myself up in a meeting room, and check in with emails from the Business Continuum team back home,” says Ben. “I would then typically have meetings with the team to talk through the processes and features of Scoro in detail. At lunch time, like clockwork, everyone would take a break at the office ping pong table. Actually, plenty of good ideas got their origin at that ping pong table! Of an evening, I would join up with the team to enjoy the dining scene of Tallinn, it’s right on the Baltic so it’s famous for its seafood dishes.
“Being there for two weeks allowed me to really immerse myself with the software and actually use it for applications. I can confidently say I know Scoro inside out now and have built some great relationships into the heart of the business.”
Party like an Estonian
“I was lucky enough to be with Scoro during their annual summer get together. The Scoro office from Riga in Latvia joined the Tallinn team for a weekend retreat in a stunning lakeside cabin in Latvia. And, they did not hesitate to let their hair down! There were plenty of team building games and drinking. All terrific fun, and I was honoured to be invited along.
Want to know more about Scoro?
Contact us for a chat about how Scoro can help improve your project management workflow.