Business Continuum

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2018: A Year of Growth, Transformation & New Challenges

2018: A Year of Growth, Transformation & New Challenges

With 2018 quickly drawing to a close, we thought we’d take the time to reflect on the Business Continuum journey this year. We’ve forged new partnerships, seen a major business transformation and grown our client base – and that’s just scratching the surface.

Tackling new challenges and developing partnerships

Since our humble beginnings as a one-man operation back in 2014, we’ve always loved a challenge. That’s why solving real-world problems for businesses is our bread and butter. This year, we’ve been fortunate enough to work with a more diverse range of businesses than ever before – from SMEs right through to ASX-listed companies.

As always, our ethos has been to provide end-to-end business transformation support. There’s no shortage of cloud integrators on the market, but our aim is to be an ongoing partner to our clients before, during, and after service – something that’s often overlooked. We like to think that it’s this dedication – along with our diverse range of industry experience – that has seen us entrusted with designing solutions for a growing number of businesses all over Australia.

Being able to solve bigger, harder and riskier problems is a huge motivator for the whole team here at Business Continuum. Strengthening our partnerships with software solutions like Concur and Scoro has enabled us to provide even more sophisticated solutions to drive operational excellence for businesses in a wider range of industries.

A month of milestones and transformations

October was a big month for us in more ways than one. Firstly, we reached a milestone of working with 500 businesses as of our 4th birthday early in the month – an amazing achievement that we’re incredibly proud of.

Late October also saw departures from Directors Greg Harrison and Chung Hui as they moved on to new business opportunities. We’re immensely thankful to Greg and Chung for their invaluable contributions to the business. Business Continuum wouldn’t be where it is today without their client-first approach and decades of expertise.

2019: New hires and continued growth

Looking forward to next year, we’ll be expanding our team of seven to around a dozen in line with our plan for continued growth. We’ll also be moving to WeWork offices in Melbourne and Sydney so we can be even more accessible to our clients and leverage the great community of talent in the co-working space.

As far as tech is concerned, we’ll be growing our existing partnerships with leading software providers, and we also have some customised app development in the works. Stay tuned for more info on that in the new year.

As a final note, we’d like to say a big thank you to everyone we’ve worked with this year – and here’s to a prosperous 2019. We look forward to seeing you next year!

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We’re Partnering with Global Industry Leader, Concur

We’re Partnering with Global Industry Leader, Concur

The Business Continuum team is thrilled to announce its partnership with Concur, one of the biggest names in expense management software.

Director Greg Harrison says the company was drawn to Concur’s growth, truly global presence and their world-class partner program, which will all contribute to Business Continuum’s ongoing move into the mid-market enterprise space.

So, what exactly is Concur all about?

Concur specialises in expense management and accounts payable automation, and its software can be linked to almost any back-end finance system, including Xero. It is also a global leader in streamlining travel expenses.

The Business Continuum partnership will initially focus on expense management and accounts payable solutions, with the longer-term intention of becoming a full-service provider for Concur.

What this means for Business Continuum’s growth

Greg says Business Continuum has always set out to solve “cold hard business problems”. Expense management and accounts-paid automation are two critical functions that many companies struggle to streamline.

“We’ve done our research, we believe that Concur is an awesome solution and we’re delighted to stand alongside them,” he says.

“We’ll be able to add strength and value to the Concur offering, so it’s good for us, good for them, and even more importantly, good for clients.”

How will existing clients immediately benefit?

Business Continuum’s current small to mid-sized clients will have the option of integrating their expense and accounts systems using Concur’s software. The fact that both tie in with Xero makes Concur a natural fit for these companies.

Meet your Concur expert, Shelley!

Business Continuum is pleased to welcome Shelley Foster to the team, to ensure clients achieve the optimal outcome from implementing Concur. She comes armed with strong credentials in IT implementation, having worked as an IT manager, trainer, project manager and business analyst. So her role as project manager and trainer for Concur solutions is a perfect fit for her.
Greg says Shelley’s experience working with diverse business applications ­– from time and attendance, to accounts, payroll, asset management, HR and CRM – will be extremely valuable to the work Business Continuum carries out with Concur.

More about Concur’s offerings

Manage Expenses With Ease with Concur Expense

Automate your expense management from receipt capture to employee reimbursement. Submit and approve from any mobile device. This streamlined process gives business leaders insight and control over compliance and costs. Lose the paper and get back time with Concur Expense.

Process Invoices Faster with Concur Invoice

Simplify your business by automating accounts payable. Get full visibility into spend, before it happens and as it happens. Easily track invoices, manage exceptions and speed up vendor payments. Approve from anywhere on a mobile device. Catch duplicate invoices before you overpay. Concur Invoice saves you money and time.

Simplify Business Travel with Concur Travel

Let travellers easily book flights, hotels and cars in the way they want while capturing all travel data in one place. Concur TripLink helps you get full visibility into travel spend while encouraging compliance. And with more information about supplier spend available, companies can negotiate better rates.

Contact our experts to find out how Concur’s expense management and accounts payable features can integrate with your cloud software. No matter where you are in your business journey – starting out fresh, rapidly expanding, or well-established ­and steady – Business Continuum can help you select the best cloud software solutions for your needs.

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Business Continuum Appoints Tim Dowling as Client Director

Business Continuum Appoints Tim Dowling as Client Director

Tim Dowling, a leading technology industry veteran with more than ten years of experience has joined Business Continuum as Client Director.

Extensive knowledge of WorkflowMax for our customers

Tim brings considerable experience to his new role, including four years in-house at Xero—firstly as Direct & Channel Sales Manager, and then as General Manager for WorkflowMax.

“I’m delighted to join the Business Continuum team and I’m impressed with its success and continual growth,” said Tim. “Business Continuum is a business that really cares about its customers, and is at the forefront of cloud innovations for service industries, which is a great fit for me. I can’t wait to get stuck in.”

Strong addition to Business Continuum team following significant growth

Matthew Peng, Business Continuum’s Director, said that Tim’s experience, connections and enthusiasm make him a welcome addition to the team.

“We are experiencing a strong growth phase, so it’s essential that we manage it effectively. Tim helps us solidify our service offering and create sustainable growth whilst continuing to provide cloud solutions for our growing customer base. His in-house experience with Xero and his extensive operational knowledge of WorkflowMax will be a welcome resource for our customers.”

Tim says the opportunity to join the Business Continuum team is the perfect fit for him. “Their methodology, success and services are a winning combination,” he said. “I am looking forward to using my extensive consulting experience to help Business Continuum continue to attract and retain customers as more and more service based businesses identify the benefits of migrating to the cloud.”

Tim’s experience

In addition to his several years with Xero in various roles, Tim was previously General Manager of Commercial Operations for Vault Intelligence, leading creators of risk and safety management software.

Tim is also a well regarded technology industry commentator with a strong following on LinkedIn, where he shares business insights, advice and opinions from thought leaders across the world.

Tim holds a Bachelor of Commerce majoring in Accounting and Commercial Law from Deakin University and in his spare time he enjoys reading IT and business books, making apps, camping and keeping fit with Crossfit, running, walking and swimming.

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A New Era for Business Continuum

A New Era for Business Continuum

We are pleased to announce that Business Continuum has today merged with Realtime Business, marking an exciting milestone for both organisations.

The two businesses will operate under the Business Continuum brand, offering clients a wider range of cloud integration solutions using Xero and WorkflowMax.

An experienced team

The team at Realtime Business, headed by Greg Harrison, brings impressive skills and expertise to Business Continuum.

“This merger brings together two like-minded companies that share a commitment to quality, innovation and customer service,” says Chung Hui, Director, Business Continuum. “It enables us to quickly achieve significant growth and improvement in expertise, quality and capabilities.

“Greg joins us as a director, bringing with him 35 years of IT and business experience. His comprehensive knowledge of Xero and WorkflowMax is a major asset. He’s strong on process, pragmatic in his approach and passionate about achieving the right outcomes for clients.”

More services, more expertise and more insights for clients

The merger of the two businesses creates a significant growth in capacity and scope – effectively doubling the operational size of the business.

“Our broader scope of services will enable us to offer comprehensive consulting services for inventory management, strategic solutions, Xero tax training, document management and many other services,” says Greg Harrison. “I’m looking forward to working with the Business Continuum team. Their depth of experience is considerable and their holistic approach to their clients is first-rate. Due to the market presence and strength of the Business Continuum brand, it was an easy decision to continue operating under the Business Continuum name.”

For Business Continuum clients, operations will continue as normal. Realtime Business clients will be seamlessly transitioned to become clients of Business Continuum. Abacus, another brand established by Realtime Business, will also cease operation.